Receptioni

Notes

Receptionist: Smiling tone “Welcome to Front Desk, this is Anna speaking. How may I help you today?” Caller: “Good morning, I’d like to speak with Mr. Lopez, please.” Receptionist: “May I have your name, please?” Caller: “Yes, this is Sarah Williams from Belize Imports Ltd.” Receptionist: “Thank you, Ms. Williams. One moment please while I check… I’m sorry, but Mr. Lopez is not available at the moment. Would you like to leave a message for him?” Caller: “Yes, please. Could you let him know that our meeting has been moved to Friday at 10 AM?” Receptionist: Listening and writing “Okay, let me repeat your message to be sure I have it correctly: The meeting has been moved to Friday at 10 AM. Is that correct?” Caller: “Yes, that’s right.” Receptionist: “Thank you. May I have your contact number, please?” Caller: “Sure, it’s 622-4589.” Receptionist: “Thank you, Ms. Williams. I will make sure Mr. Lopez receives your message. Have a great day!” Caller: “You too, goodbye.” Receptionist: “Goodbye.”