Definition

Notes

Definitions to learn Motivation is the reason why employees want to work hard and work effectively for the business. Motivating employees This chapter will explain: * why people work a n d w h a t motivation m e a n s * the benefits of a well-motivated workforce: labour productivity, reduced a b s e n t e e i s m and l a b o u r turnover * the concept of human needs - Maslow's hierarchy * key motivational theories - Taylor and Herzberg * financial rewards as a method of motivation, for example, wage, salary, bonus, commission, profit sharing * non-financial methods of motivation, for example, job enrichment, job rotation, teamworking, training, opportunities for promotion * how to recommend and justify appropriate methods of motivation in given circumstances. Why people work People work for a variety of reasons. The main reason why most people work is because they need to earn money to buy food and the basic necessities for life. But some work is voluntary and does not yield any money. This chapter considers a wide range of motivations for work and how businesses can make use of this motivation to encourage their workers to work more effectively. The reasons why people work are sum...