Customer1 Hi2 I ordered a jacket for 3129.99 back on April 20254 but I still haven5t received the package.

Apuntes

• Customer Inquiry: Missing Package and Order Details Customer: Hi, I ordered a jacket for $129.99 back in April 2025, but I still haven't received the package. • Customer Contact Information Customer: Sure — I'm Jamie Lee, 47 Elmwood Drive, Denver, CO 80231. Customer: Yes, it's jamielee78@gmail.com, and my number is 720-555-9832. Customer: Sure, no problem. • Agent Response and Confirmation Agent: I'm currently reviewing your account. Thank you for holding. To confirm, you would like the lost package from order #B45792 resolved, correct? • Customer Resolution Preference Customer: Yes, I either want a refund or a replacement. • Final Customer Statement Customer: Got it, thank you. Customer: No, that's everything for now.